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Role Details

See below the details for the role.

Role Detail

Description

Volunteer Receptionist support the smooth running of Age UK Sutton’s office, providing a welcoming reception service to visitors and callers and supporting with simple administration tasks. Are you looking for a way to learn new skills or use some you already have? We are keen to have support from as little as 2 hours per week on days that suit you (Monday to Friday) Volunteer Receptionist support the smooth running of Age UK Sutton’s office, providing a welcoming reception service to visitors and callers and supporting with simple administration tasks. Activities may include • Welcoming clients and other visitors to the Age UK Sutton Office • Directing visitors to the Age UK Office area • Informing staff and volunteers when visitors arrive • Basic administration e.g. writing letters, photocopying, scanning, printing etc • Taking ‘first contact’ details from visitors • Updating client records on the client database • Providing details about Age UK Sutton services TO APPLY: Get in touch with one the team via: https://www.ageuk.org.uk/sutton/get-involved/volunteer/application-form/ We’re also happy to receive paper application forms. Please contact us to request one, or if you have any questions: Email: volunteering@ageuksutton.org.uk Telephone: 020 8078 0002 Quoting you found out about the role through Volunteer Centre Sutton please.

Support you will receive

Activities you will be doing
Administration,Advice, Information & Support
What skills are required for this role
Admin, Good IT Skills, Organising & Planning, Communication Skills

Why these skills are required

This role would suit a volunteer who: • Is friendly and approachable. • Is comfortable volunteering in a busy reception. • Has excellent interpersonal, communication and active listening skills. • Understands the challenges faced by some older people. • Is patient, non-judgemental and open-minded. • Is able to use their initiative and also be part of a team. • Has good basic administration skills. • Is willing to attend training and support sessions (in person, via video or online). • Is willing to follow Age UK Sutton policies and procedures including professional boundaries, safeguarding, equality and diversity, confidentiality, data protection, and health and safety.

What is in it for you

What We Offer • Induction, training and support from the Community Support Manager. • The opportunity to make a positive difference for older people. • The opportunity to meet new people and be part of a great team. • The opportunity to develop new skills and gain new experiences. • Reimbursement of reasonable (pre-agreed) travel and subsistence expenses.

Time Commitment

Flexible, to be discussed.

Application Process
Role Type
Suitable For
18-25,25+,65+
We Welcome
N/A