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Honeywood Museum has an important role in the local community. We take pride in our excellent customer service are looking for volunteers to support us by greeting and serving customers at the reception desk. You will be answering the telephone, recording admissions and serving people in the shop. The purpose of the role is to provide a warm welcome and excellent customer service to visitors to the museum. What’s involved? o To greet visitors, record admissions, take payments and give a mini-guide of the museum. o To answer the telephone and record all messages. o To handle initial enquiries about group visits and birthday parties. o To serve customers in the shop and use the till. o To keep the shop and desk area clean and tidy. o To assist with the preparation of craft materials If interested in this role please contact: Jane Howard at jane.howard@sutton.gov.uk and apply through their website: https://shorturl.at/kmS08 quoting you found out about it through Volunteer Centre Sutton.
Good communication skills. You will need to be able to communicate with people of all ages and backgrounds. Ability and willingness to learn about the history of the museum and the local area. Ability and willingness to learn how to use the electronic till. Willingness to follow procedures and ask for assistance when needed. Customer care skills and a friendly approach needed.
Contribute to the development of Honeywood Museum. Opportunities to meet new people. We have a friendly and dedicated volunteer team to join. Enhance existing and learn new skills. Other benefits to you: - Opportunities to meet new people and be part of our friendly team of volunteers. -Sharing your knowledge and enthusiasm to make a difference to our visitors. - Learn new skills and enhance current skills. -Improve your CV and future job prospects. - Gain a sense of pride and satisfaction from helping others in your local community. - Help to preserve and promote local heritage.
A regular commitment of 3 hours per week or per fortnight.
