Description

• Acting as the first point of contact for Young People coming into the Youth Zone • Helping with administrative tasks such as; admission for members, giving tours and answering queries • Helping to maintain cleanliness and organisation within the reception area • Handling telephone and potential email enquiries • Ensuring new members are welcomed in and introduced to the appropriate member of staff • Building positive relationships with young people across the youth zone • Working collaboratively with the reception team and other members of staff to support the delivery of sessions

Why these skills are required

• Enjoys meeting and engaging with people from a wide range of backgrounds • Is organised and efficient • Some customer service and administration experience would be great but, if you don’t have any, a willingness to learn will be more than enough! • Basic IT skills • Shares the same values of Future • Is committed to making a positive impact on the lives of young people

What is in it for you

You will gain new skills and develop existing ones whilst making a significant contribution to the lives of the young people. You will become part of our team and our young people will have a great time. You will enhance your CV whilst also being there as a positive role model to many of our young people. The benefits really are endless!

Time Commitment