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Role Details

See below the details for the role.

Role Detail

Description

Provide high quality, in-depth, impartial and confidential advice to clients on a range of issues relating to housing/ employment casework. Recognise debt implications on housing cases and ensure that clients receive appropriate advice and assistance where necessary. Liaise with 3rd parties as agreed and adhering to SCH standards and agreements Consider options and identify the best possible course of action Carry out research where necessary to find out more in-depth information Provide practical help such as writing letters, making phone calls and helping clients fill in forms Requires DBS

Support you will receive

Activities you will be doing
Community Work
What skills are required for this role
Admin, Basic IT skills - internet & email

Why these skills are required

- Capable, calm (tolerant/patient) and thorough - Good organisational skills - Ability to dedicate a minimum of 4 hours per week - Ability to commit a minimum of three months (ideally longer) - Sense of humour and perspective - Ability to encourage and support children and vulnerable adults - Ability to communicate effectively - Able to work as part of a small diverse team - Ability to maintain confidentiality - A willingness to learn and show initiative - Some roles may require a DBS check which SCH will carry out on your behalf

What is in it for you

Firstly, you'll make a direct impact by addressing hunger and food insecurity within the community. Additionally, you'll develop essential skills such as organization, communication, and customer service, while fostering meaningful relationships with fellow volunteers and clients. Contributing to the well-being of others brings personal fulfillment and a deeper awareness of food insecurity issues. With flexible scheduling options, you can volunteer at sessions that align with your availability, all while enhancing your resume and experiencing a profound sense of purpose.

Time Commitment

Ability to dedicate a minimum of 4 hours per week

Application Process
Role Type
Suitable For
18 and over,18+
We Welcome
N/A
Location
N/A