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Crosslight Advice is a debt advice and money education charity which works to lift people out of poverty and help them build a better future. Our Financial Capability arm consists of our Money Course and Budget Coaching programme, and we are always looking for new volunteers to act as Budget Coaches, either face-to-face in one of our branches, or remotely via video or phone appointments. Budget Coaches work with individual clients – often those who have completed a Money Course, or those who are being supported by Crosslight with debt issues – to help them apply simple money skills and budgeting techniques in a practical way to their own unique situation. During a structured programme of up to four two-hour sessions over several months, you will work closely with clients to guide, support and encourage them as they journey to greater financial confidence and resilience.
- a passion to help those in need - an ability to communicate clearly and with compassion - a calm and patient manner - an eye for detail - confident IT skills - competent numeracy skills - an interest in personal finance and money management
The role is both challenging and extremely rewarding, involving working with clients over a series of 4-6 appointments to support them to reach their goals, through building rapport and trust. Volunteers are part of the Crosslight Advice family, benefiting from training, support and social opportunities.
Volunteer for approximately 8 hours over a two-month period per Budget Coaching client taken on Attend quarterly Budget Coaching forums and an annual safeguarding refresher (1.5 hours each) Participate in quarterly Crosslight Get Together and Learn sessions and other training as appropriate (2 hours each)
