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Our volunteers call carers to check in on them, making sure that they are managing and reminding them about the services and support that we provide. The role consists of: • ringing a carer on your list (only three attempts) • giving the carer your undivided attention, being a listening ear • offering emotional support and making the carer feel valued. • Giving us some brief feedback about all your calls on a excel spreadsheet. • Getting in touch promptly if you have any worries or concerns about the carer. This role will suit people who: • Enjoy talking to people. • Are good listeners. • Want to improve their listening and communication skills. • Are friendly and warm.
Communication skills, talking and listening to carers. Can receive, update and return excel spreadsheet within a reasonable agreed time.
Volunteers can gain experience & skills, knowledge and understanding of carers and their needs. Gain training, social contact, personal development and references for future employment.
In the volunteers own time. 2 weeks is allocated to enable 15 minute calls to 20 carers.