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n this role, we are particularly looking for people with lived experience of homelessness. You will be supporting us with the following tasks: To provide information, support and encouragement to a mentee, leading and guiding by example in a one-to-one or group environment Adopt a person-centered holistic approach to enable your mentee to express their needs and aspirations and support them in formulating a suitable action plan to enable them to achieve those Develop and maintain an up-to-date knowledge of local services to enable you to advise and signpost mentees Assist the mentee in their educational and employment aspirations and acquiring new skills Update mentee records, including new actions agreed upon and achievements Provide feedback on your observations on progress made (provide affirmation) and areas they may need to develop further to achieve their goals. Review and celebrate all achievements throughout the relationship
Good interpersonal skills, enthusiasm, and motivation Ability to listen and be empathetic to build rapport with clients Good verbal and written communication skills Willingness to learn and develop within the role Motivation to support disadvantaged and vulnerable people The physical ability to work on the streets (there can be a lot of walking involved) Awareness and understanding of the need for professional boundaries and confidentiality To be able to follow Health and Safety regulations, Equal Opportunities and Diversity policy. We particularly welcome volunteers with lived experience of homelessness
Be able to use your skills, knowledge, and life experience to benefit others. Experience, training, and skills that you can highlight on your CV and in job interviews Professional references after three months volunteering Mentoring and support from our Employment and Skills team Better physical and mental health - studies show that volunteers live longer and experience lower levels of stress and depression.
