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We are currently looking for volunteers with a good knowledge of IT to assist and support customers with computer enquiries who visit the Digital Zones in our libraries. This would involve assisting customers to access and develop their skills using the internet, email, word processing skills, Excel and PowerPoint. They would provide a varying range of one to one support, group support and would tailor this to suit the needs of the individual they were assisting.
• Good team player • Good knowledge of IT • Works well in a busy environment • Good administrative skills • Good customer service skills Patience and sympathetic attitude
• Gain knowledge of supporting others and working as part of a team. • Develop your own IT skills while assisting and supporting customers. • Valuable experience that can be included in CVs and job applications.
