Welcome Volunteer
Museum of London
Welcome Volunteers will help museum visitors feel comfortable, confident and genuinely welcomed.
Our new museum will be busy, loud, exciting, full of questions and first impressions-you’ll help shape those first moments. You’ll volunteer alongside Experience Hosts, helping visitors feel comfortable, confident and genuinely welcome from the moment they walk through the door. You’ll help visitors by: • Giving clear, friendly directions around the museum. • Helping people use the digital guide. • Sharing personalised recommendations and tips. • Supporting visitors with access needs. • Helping families and schools find activities and resources that work for them.
Advice, Information & Support,Events & Stewarding,General & Helping
Managing People
You don’t need previous experience. We care more about how you are with people. We’re looking for volunteers who: • Speak to people warmly, clearly and confidently. • Enjoy the buzz of a busy public space. • Like working as part of a team. • Can adapt when things change day to day. • Stay calm, welcoming and approachable, even when it’s hectic.
You'll have the chance to: • Build public engagement and communication skills. • Meet new people and become part of a welcoming volunteer community. • The chance to be part of the opening chapter of London Museum. We'll make sure you feel confident and supported by providing: • An induction to the museum, our values and behaviours. • Ongoing support throughout your volunteering. • Reimbursement of travel and lunch expenses, up to £12 per day. • A volunteer uniform for your shifts. • Receive discounts at our Smithfield and Docklands museum shops and cafés.
Shifts: (still to be finalised) • Morning: 9:30 – 1:30 • Afternoon: 1:00/1:30 – 4:30/5:00 Our commitment suggestion is at least two shifts per month – so one morning or afternoon every two weeks, or you could do a shift every week if you wanted to! We’re looking for people who can do a range of midweek and weekend shifts and will offer the shifts out and you can sign up for the ones you want to do that month - so you don’t have to commit to the same shifts every week.
EC1 9AG
London Museum Smithfield London, EC1 9AG
Tube: Farringdon: Circle, Hammersmith & City, Metropolitan St. Paul's: Central Nearest bus stops: City Thameslink Station 8 25 46 59 133 N8 N25 N242 St Bartholomew's Hospital 46 56 59 Snow Hill 17 40 63 341 N63
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