Citadel Volunteer
Citadel Project
Citadel is a volunteer-led homelessness prevention project.
Citadel is a project that matches people who have experienced or are at risk of homelessness with local community volunteers. Volunteers and the person they support normally meet once a week, to share a coffee, a conversation, a helping hand or a sympathetic ear. The nature of the Citadel Volunteer role is to develop a relationship within which support can be offered to the individual. You are expected to commit to the relationship for between 3-6 months (this can be shorter or longer). We ask that you commit to at least 1 hour per week.
Befriending, Buddying & Mentoring,Community Work,Support Work
Basic IT skills - internet & email
The Citadel Volunteer may provide support with some, or all, of the following: Emotional support - just being there to listen and share stories and experiences. Connecting with the community - this could be through a community group, a club, a sport, a hobby, or just spending time in a local café. We love volunteers to bring their own passions and community connections with them to Citadel and to help the people they support to find or nurture theirs! Support with finding a home – in some cases our volunteers help those in short term housing find their next step. This could be going along to house viewings or helping liaise with housing providers. Support in making a house a home - Sourcing household items and furniture, help with moving or DIY and maintenance. Support with keeping a home – by helping with budgeting, setting up utility accounts or understanding a tenancy and liaising with a landlord for example.
Induction and Training You will be given a full induction to Citadel and adequate training before meeting the person you’ll support. This training includes Lone working, Professional Boundaries and understanding trauma. Safeguarding training is mandatory and will need to be completed before you volunteer with us - this protects everyone involved in the project. We would also like to hear from you about any further training you would feel would be beneficial. Talk to your Coordinator if there is anything specific that would help you. Regular training will continue whilst you volunteer with Citadel – this will be available online and face to face. Volunteers play a fundamental part in people’s journey from homelessness to belonging. Could you volunteer with people at risk of, or experiencing homelessness to make your community stronger? Here is the link to our online form: https://forms.office.com/pages/responsepage.aspx?id=8ZMOZQeM5ECc7QZJ3BMlGshqzddXFwVIott6_Ve9P1JUODNRVlJUR0kwVUc0WVNITVQ5TU5TNzdXTy4u&route=shorturl
Timings are flexible but we ask volunteers commit at least one hour per week.
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Citadel has volunteering opportunities across the boroughs of Lambeth, Southwark, Lewisham, Greenwich, Bexley and Bromley.
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