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Role Detail

Volunteer Receptionists

ScotsCare

We are looking for volunteers to cover our reception. Weekly on Tuesday or Wednesday mornings.

Detailed Description

Our reception is run by a team of friendly volunteers & we are seeking additional volunteers to join our team in EC1. Basic computer skills are required & you need to be confident answering the phone and clearly spoken. In this role you will screen & transfer calls, take messages and pass them onto staff using Outlook, provide a warm welcome to visitors and ensure they sign in and out. You will also use Outlook to check staff availability & whereabouts, deal with requests to send information out and assist with occasional large mailings & other basic admin tasks as they arise.

Activities you will be doing

Administration

What skills are required for this role

Admin, Basic IT skills - internet & email

Why these skills are required

Applicants must be London based. Please do not apply if you are unable to be physically present in our London office. You will need to be a confident speaker on the phone and ideally have experience of using Outlook, Excel and Word although we can provide training if necessary. Most importantly, you'll need to be reliable, a good timekeeper and committed to helping Scots living in London who are struggling with life. If you have some time to spare, can commit to at least 6 months, preferably longer, wish to meet new people and be part of our friendly community, we would love to hear from you. We can offer a 4 -weeks trial before you commit. Shifts available are: Tuesday mornings 9am - 12pm / Wednesday mornings 9am - 1pm and possibly Thursday mornings.

What is in it for you

In return, we offer: - Travel expenses - Training - Regular newsletters and annual social events - An opportunity to work within a small friendly team (22 staff working from home and office) - Opportunities to help in other areas of our work if interested - after a short commitment we offer job coaching with more professional volunteers who are job seeking (interview practice, & help to improve CV's) - Plus, an endless supply of tea, coffee, fresh fruit and biscuits!

Time Commitment

Weekly on Tuesday and Wednesday mornings for at least 6 months if possible.

EC1Y 2AJ

22 City Road London

Nearest tube stations are Moorgate and Old Street Nearest bus stop (Finsbury Square) is used by bus nos. 21 / 76 / 141

2

Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
N/A
Location
N/A