Front of House Volunteer
Richmond Arts Service and Orleans House Gallery
Can you help us build community through creativity? Based in the Reception of the Main Gallery, you will be the first point of contact for visitors to the Gallery, giving a warm welcome, assisting with enquiries and ensuring a great visitor experience. You will also support the day to day running of the Gallery, dealing with administrative duties and supporting the Gallery Shop, sharing product information with visitors and taking sales.
Can you help us build community through creativity? Based in the Reception of the Main Gallery, you will be the first point of contact for visitors to the Gallery, giving a warm welcome, assisting with enquiries and ensuring a great visitor experience. You will also support the day to day running of the Gallery, dealing with administrative duties and supporting the Gallery Shop, sharing product information with visitors and taking sales. Tasks and Responsibilities - Welcoming and engaging visitors, providing information about the gallery and programmes - Responding to telephone, email and face to face enquiries - Supervising the Gallery space, ensuring the safety and security of the public, artwork and retail space - Assisting with sales and shop displays, including cash handling - Maintaining a neat and tidy reception and retail area - Supporting our retail work, with stocktaking, pricing and other tasks - Monitoring visitor numbers and contributing to evaluation initiatives - Representing the Gallery and Richmond Arts Service
Administration,Art & Design,Community Work,IT, Technology & Websites,Retail & Charity Shops,General & Helping
Admin, Basic IT skills - internet & email, Bookkeeping & Finance, Good IT Skills, Maths, Negotiating, Organising & Planning, Reading & Writing, Research, People Skills
Desirable qualities and experience - Enthusiasm for meeting and engaging with people and sharing information - Interest for contemporary art, local history and/or heritage - Able to answer enquiries in a friendly and helpful manner - Willingness to learn, particularly administrative skills - Enjoys being part of a team - Ability to complete tasks independently - Good time keeping
What we hope you will get from the role - The opportunity to meet new people and engage with the local community - Improved and demonstrable administration and communication skills - Valuable insight and experience of a contemporary art gallery, crossing the arts, cultural and heritage sectors - An understanding of the breadth of arts activity offered by Richmond Arts Service Training and Support We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!
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TW1 3BL
Orleans House Gallery Orleans Road Twickenham
Train and London Underground St Margarets, Twickenham and Richmond can be easily reached with direct trains from Waterloo. Buses From Richmond: 33, 490, H22, R68, R70. From Twickenham: 33, 490, H22, R68, R70 Walking The gallery is just a short walk from St Margarets train station. There are also footpath routes available for visitors who are walking. Cars Limited free car parking space is available within the grounds. Vehicle access via Orleans Road only. For navigation devices please use Orleans Road and continue along turning into Riverside. There is no vehicle access via Lebanon Park Road. Coach drop off is at Richmond Road/Marble Hill House Car Park.
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