Clinic Reception Volunteer
Hoxton Health
Volunteers will support the smooth running of a busy clinic that offers low-cost complementary therapies to older adults and people with long-term health conditions. Our reception volunteers play a key role as part of our clinic team, helping to provide a welcoming and supportive environment for patients and visitors throughout the week.
This role will support the clinic reception area, enabling people to access our services, booking appointments, answering enquiries and supporting people during the time they are at Hoxton Health. The role also involves carrying out related admin and finance activities, including taking payments, cashing-up, record keeping, emails and using our online customer database. This role will suit someone who enjoys supporting people, has strong communication skills and is able to undertake basic office admin and finance tasks. We provide a full induction and training to the role and ongoing support. This role is subject to a one month trial period to ensure that you are the best fit for our organisation and are getting the most out of your volunteer experience.
Administration,Advice, Information & Support
Admin, Basic IT skills - internet & email, Bookkeeping & Finance, Managing People, Maths, Organising & Planning
Ability to communicate with patience, sensitivity and empathy with a wide range of people. Basic IT skills and ability to use online booking systems and email. Ability to handle money and take payments. Strong communication skills and ability to maintain professional boundaries with adults with support or communication needs. Ability to maintain confidentiality and understand Safeguarding. Organised and reliable and committed to the aims of Hoxton Health.
Volunteers will gain valuable experience of running a busy clinic reception and office admin and be part of a friendly team and welcoming environment that is well-loved by local people. Volunteers are eligible to receive a free 45 minute complementary therapy treatment at Hoxton Health for every 28 hours of volunteering.
Minimum half day a week for a minimum of six months.
N1 5LZ
Hoxton Health, St Leonard's Hospital, Nuttall Street, London
N/A
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