House Experience Volunteer
National Trust
Sutton House, a Grade II* listed Tudor manor, is an architectural pleasure in the heart of Hackney, east London. The National Trust are looking for house experience volunteers to join our team. Our House Experience Volunteers help on Friday and Sunday to welcome visitors, lead our guided tours, or enliven self-led tours. We are particularly looking for volunteers to help out on the Welcome Desk and become Tour Guide
Sutton House, a Grade II* listed Tudor manor, is an architectural pleasure in the heart of Hackney, east London. The National Trust are looking for house experience volunteers to join our team. Our House Experience Volunteers help on Friday and Sunday to welcome visitors, lead our guided tours, or enliven self-led tours. We are particularly looking for volunteers to help out on the Welcome Desk and become Tour Guide. What's Involved?: - Create a welcoming, warm and friendly visitor experience in Sutton House. - Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace - Responding to the different needs of different visitors, including people with additional access needs - Finding out what visitors are looking for from their visit and helping them decide how to get the best of their day - Learning more about Sutton House so you can share all that’s special – indoors and out. - There’ll be plenty of opportunity to do the little things that make a big difference, such as opening a door to a secret corridor or room. - Responding to the changing needs of Sutton House – getting involved in supporting temporary exhibitions and permanent collections, researching, hosting, leading tours or leading talks. - Supporting with health and safety and evacuation procedures if required. - Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines e.g .Covid - We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. Volunteers will: - Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely - Be offered expenses to cover agreed travel costs between home and place of volunteering. - Have remote access to support, news and rotas via our volunteer website Please register interest in the role and we will send you a link to apply through the National Trust site.
Art & Design,Community Work,Entertainment,General and Helping
Admin, Basic IT skills - internet & email
suit you if you are... Full of enthusiasm and enjoy engaging and inspiring visitors of all ages Someone who loves being around people – you’ll meet a lot each day! Interested in Sutton House – you don’t need to know all of the history, but as a House Experience Volunteer you’ll enjoy picking up lots of facts and figures
Get to know Sutton House and our visitors. Work on your storytelling skills, leading tours or providing in-room guides. Develop your knowledge of Hackney and Sutton House's history. Gaining experience in visitor welcoming and retail - particularly on Till systems. Be part of a varied and enthusiastic team and form new friendships. Develop and share your knowledge. You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.
1 or 2 days per week (Morning or Afternoon Shifts available) on either Friday or Sunday.
E9 6JQ
Sutton House 2 And 4 Homerton High Street, Hackney London E9 6JQ
We are located a 7 minute walk from Hackney Central with good bus links outside of the house.
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