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Role Detail

Crisis at Christmas - Driver

Crisis

Crisis at Christmas provides a warm, safe place to sleep for rough sleepers over the festive period. As a Driver Volunteer you will be vital to the smooth running of Crisis at Christmas and part of a team of 'General Volunteers' who work on a wide variety of tasks. These will include driving, using the Crisis-provided vehicle to provide ad-hoc transport as required. This may include transferring stock between our centres and transporting guests. You will also help out with other general tasks.

Detailed Description

Crisis at Christmas opens hotels and residential spaces to provide a warm, safe place to sleep for rough sleepers over the festive period. As a Driver Volunteer you will be vital to the smooth running of Crisis at Christmas and part of a team of 'General Volunteers' who work on a wide variety of tasks. These will include: • Driving, using the Crisis-provided vehicle to provide ad-hoc transport as required. This may include transferring stock between our centres, transporting guests to emergency appointments, and supporting other operational needs. The vehicle is likely to be a 9-seater people carrier, so confidence and experience driving larger vehicles is essential. You must be aged between 23 and 75 for this driving role. • Providing Welcome and Reception services, greeting guests on arrival and getting them settled into the centre • Gap Duty, where you will be looking after a part of the centre. This is a great opportunity to get out a jigsaw or puzzle and start a chat with guests or other volunteers. • Meal Service - this could be table or buffet service of meals, or serving teas, coffees and snacks • Neighbourhood Management cleaning, making sure the environment is tidy and safe, popping notes through guests’ doors • Help and Support - you may be looking after salon or healthcare appointments or helping with arts and crafts • Back of House - supporting with the centre's stock, clearing rubbish and recycling, clothing store • Ad Hoc - for example wrapping and delivering Christmas gifts in our hotels, supporting on trips to museums or helping with our football tournament Our night shift volunteers will ensure a peaceful environment so our guests can get a good night’s sleep, but may also be cleaning and preparing for the next day and chatting to guests who can't sleep. Other duties may be requested by Team Leader. There will be a short briefing at the beginning and end of each shift which you must attend.

Activities you will be doing

Community Work,Driving (must have full driving license),Hostels,General & Helping

What skills are required for this role

Cleaning & Tidying, UK Driving Licence, Customer Service

Why these skills are required

No previous experience is required. We are looking for people who are: • Friendly, approachable and reliable. • Comfortable working as part of a team. • Able to follow instructions and guidance. • Flexible and adaptable. • Respectful and understanding of people from a wide range of backgrounds. • Able to raise any concerns appropriately with staff Driving requirements For insurance purposes, drivers must be aged between 23 and 75, and have held a full driving licence for a minimum of two years. As our vehicle fleet includes both manual and automatic vehicles, drivers must hold a licence that permits them to drive both transmission types (ie licenses without restriction code 78).

What is in it for you

Volunteers will have the opportunity to: • Make a real difference to people experiencing homelessness during the Christmas period. • Gain experience supporting a large-scale volunteering operation. • Develop communication, teamwork and customer service skills. • Receive training and support from Crisis. • Meet new people and work alongside a diverse team of volunteers. • Learn more about homelessness and how Crisis supports people year-round.

Time Commitment

Shift times: 08:00-18:00 (General) 08:00 - 15:45 (Hotel Assistant) 15:15-23:00 (Hotel Assistant) 22:30-08:30 (Night Owl at a hotel) Volunteers are asked to commit to a minimum of three shifts between 21st December and 12th of January when hotels are open. Day Centres run from 24th to 28th of December. Volunteers can select shifts across venues based on their availability.

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Hotels: - Docklands Hotel (E16) - Aldgate Hotel (E1) - Limehouse Women's Hotel (E14) Day Centres: - Elephant and Castle Day Centre (SE1) - Stratford Day Centre (E15) - Paddington Day Centre (W2) Full addresses are provided after signing up.

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
We are committed to creating an inclusive volunteering environment and welcome applications from people of all backgrounds. We particularly encourage applications from people with lived experience of homelessness, and from communities that are under-represented in volunteering.
Location
N/A