IT support
Hackney Migrant Centre
At Hackney Migrant Centre, we provide essential support to refugees, asylum seekers, and other migrants in need, offering free, expert advice on immigration and welfare. We are seeking volunteers to provide technical support at our Wednesday advice and support sessions for migrants and refugees. .
At Hackney Migrant Centre, we provide essential support to refugees, asylum seekers, and other migrants in need, offering free, expert advice on immigration and welfare. Our services extend beyond advice—we create a welcoming and community space where individuals can access a warm meals, connect with others, and feel part of a supportive community. Hackney Migrant Centre is seeking volunteers to provide technical support at our Wednesday advice and support sessions for migrants and refugees. This role would provide technical support to our volunteers in setting up and using HMC’s online systems, including our dedicated database tool ‘Lamplight’ and SharePoint resources. The technical support volunteers would provide practical support to: · Ensure that at the start of the session all laptops are fully charged, set up and updated · Provide training and advice to volunteers on relevant programmes and overcoming glitches · Support and train volunteers in the use of printers and scanners · Ensure that volunteers comply with data protection regulations · Support visitors in accessing documents relevant to their cases on their phones.
Advice, Information & Support,IT, Technology & Websites
Good IT Skills, Organising & Planning
Excellent IT skills, across Microsoft Office and Adobe, with some experience of customer database tools. A commitment to social justice and supporting the rights of refugees and migrants Ability to work in a team and to support others with less IT knowledge and/or confidence.
Volunteering at HMC provides an opportunity to make a real difference to the lives of our visitors and to help build solidarity within our community. We work with a supportive team of volunteers – many themselves migrants and former visitors to HMC. This experience of working at HMC has helped many of our volunteers to find work within the voluntary sector or to study relevant subject areas. Our volunteers do fantastic, vital work- but frustrations with technical challenges can be significant barrier for volunteers to complete tasks successfully and smoothly. If you’re patient, enjoy supporting others and are able to help tackle our technological conundrums, you will help not only HMC’s visitors but also see a rewarding growth in the confidence and knowledge in the volunteer team!
Volunteers are expected to do at least one session monthly, Wednesdays, 9.00 – 17.00 and to commit to volunteering for at least six months.
N16 9ES
St Mary's Centre, Stoke Newington Church Street
Bus 73 0r 476 or 393 stopping at top of Albion Road/near Stoke Newington Town Hall then short walk along Stoke Newington Church Street past the Rose & Crown pub, then St Mary's Church. Take first left into Spensley Walk then approx 50 metres down turn left through gates into church drive to walk up to the centre.
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