Digital Inclusion Volunteer
Bromley By Bow Centre
You don't have to be an IT whizz to be a Digital Inclusion volunteer - you just need a bit of spare time and enthusiasm to support others to experience the many benefits of the internet and digital technology. It's a great way of making a real difference to other people.
Being a Digital inclusion volunteer. You don't have to be an IT whizz to be a Digital Inclusion volunteer -you just need a bit of spare time and enthusiasm to support others to experience the many benefits of the internet and digital technology. It's a great way of making a real difference to other people. As a volunteer you'll support others to learn the basics of computers and the internet in a relaxed, informal environment. You'll offer advice, information and support to adults who want to get online and learn how to use a computer for the first time or improve their confidence with the basics. Digital Inclusion Volunteers (DIVs) work with learners on a one-to-one basis or in a small group. You might support people face to face or remotely (via video calling or telephone). Sessions tend to take place in public venues such as a library, Wi-Fi enabled café, pub or community Centre. DIVs might set up a session at a local community Centre or sheltered housing scheme or volunteer to support someone else's class at such a venue. There are lots of different ways to help! Typical tasks for a Digital Inclusion Volunteer include: Helping people learn the basics of their device - using the mouse and keyboard or changing settings on a tablet or smart phone. Helping people understand how to get online- connecting to a secure Wi-Fi network, entering login information, as well as staying safe by keeping login info/passwords secure, recognising suspicious links etc. Supporting people with essential skills such as setting up an email account or carrying out an internet search. Helping people stay connected with family and friends by using video calling, messaging or social networks. Supporting people to manage their health online e.g. using the NHS App, searching for reliable health information, or using a GP online booking system. Assisting people with activities necessary for daily life e.g. searching for or applying for a job, online banking or shopping. Acting as an advocate of the benefits of being digitally confident.
Advice, Information & Support,Community Work,Teaching & Training,Support Work
Basic IT skills - internet & email, Good IT Skills
There are no formal qualifications needed - we are looking for DIVs who are passionate about sharing their skills and supporting others. Skills we are looking for include: • Able to use computers, tablets and smart phones, search the internet and use email confidently. • Enthusiastic about the positive effect that technology can have on someone's life and • Someone who is sociable, personable and patient. • Understanding people's motivations for learning. • Able to empathise with diverse groups. • Reliable and well-organised. • Good sense of humour and willingness to have fun. Excellent communication skills. • Able to explain technology in a simple, clear way. • Able to travel to a variety of local venues. • Willing to act as an advocate of the Digital Champions Network. • Confident in using social media, e.g. Facebook, Twitter, YouTube, LinkedIn and confident in using NHS digital services such as the NHS App • Experience of teaching adults. • Experience of using both PCs and Macs, android and apple devices.
Why be a Digital Inclusion Volunteer? Aside from simply giving something back to your community, there are lots of other potential benefits for you, such as: • Improving your own knowledge and confidence around digital technology. • Gaining valuable experience and organisational skills which can help build your CV. • Getting involved in new projects and organisations, opening other opportunities for volunteering and employment. • Meeting other DIV's and making new connections locally. • The satisfaction and sense of wellbeing from helping someone learn key digital skills and be more digitally included. When are you required? Tasks can be undertaken at a time that's convenient to both the volunteer and the learner. You can do as many hours as you wish, but most DIVs will give around 2 hours of their time a week. Eligibility: To be a DIV you must be: Aged 18 years or over at the time of applying. A UK resident or have permission to live in the UK. Willing to authorise a Disclosure and Barring Service (DBS) check.
Flexible timings to suit you.
E3 3BT
Bromley by Bow Centre, St Leonards Street
N/A
10
