Community Admin Volunteer
Poplar HARCA
Your role will involve admin and hands-on duties like setting up for classes and ensuring everything goes off without a glitch. You’ll also be helping residents with different inquiries (Repairs, Housing, Rent, Service Charge, Parking), and inputting information. This role is perfect for an organised individual who wants to gain admin experience in a friendly community environment.
The Welcome Hub is a new inclusive community space, based in the Poplar HARCA building, George Green. It’s a place where residents can access local support services and discover activities in the Poplar area. The hub features engaging programmes to inspire learning and personal growth, as well as valuable community information to help residents stay connected and make the most of what the area has to offer. Your role will involve admin and hands-on duties like setting up for classes and ensuring everything goes off without a glitch. You’ll also be helping residents with different inquiries (Repairs, Housing, Rent, Service Charge, Parking), and inputting information. This role is perfect for an organised individual who wants to gain admin experience in a friendly community environment. Description of tasks: • Help with setting up before sessions and packing away at the end, ensuring the space is welcoming and well organised. • Greet residents and attendees, offering a friendly welcome and helping everyone feel comfortable and included. • Support the refreshment area by setting out and offering tea, coffee, and snacks. • Assist staff by contacting colleagues across different internal teams when needed. • Help with simple administrative tasks such as sending emails, making phone calls, and passing on messages. • Support follow-ups with residents after sessions, checking in or sharing helpful information. • Assist with basic data entry and record-keeping to help keep information accurate and up to date. • Training will be provided, however the volunteer must be computer-literate.
Administration,Advice, Information & Support,Community Work,General & Helping
Admin, Basic IT skills - internet & email, Cleaning & Tidying, Organising & Planning, Customer Service
We are looking for a friendly and responsible individual who enjoys working in a community setting: • Good communication and speaking skills. • Fun, friendly and a people person. • Time efficient. • Computer literate. • Creative and thinks outside the box. • Organised and confident on their tasks. • Be responsible and follow Poplar HARCA health & safety guidelines.
What we can offer: • A full induction, followed by the right training and ongoing support. • The opportunity to gain experience within a community setting. • A named supervisor who will give you regular feedback, allowing you to track your progress and work towards meeting your particular goals. • Priority for any further training we have on offer. • ‘Out of pocket’ travel and food expenses with proof of receipt. • An honest reference regardless of how long you are with us. • A supportive space to be in and a safe, artistic environment without discrimination. • Invitations to volunteer social events. • Access to other volunteering opportunities.
Monday and Wednesday, 9.30am – 12.30pm.
E14 6DA
155 East India Dock Road, E14 6DA
N/A
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