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Role Detail

Advocacy & Advice Assistant (Casework + Data Input)

Real DPO

Real is a Deaf and Disabled People’s Organisation (DDPO) run by, and working for, Disabled people in Tower Hamlets and across London. Please join us in this role to support our work.

Detailed Description

Real is a Deaf and Disabled People’s Organisation (DDPO) run by, and working for, Disabled people in Tower Hamlets and across London. We empower Disabled people to have real choices – through independent advocacy, and support that strengthens rights, equality and independence. We work with our community, local partners, and decision-makers to break down barriers, challenge discrimination, and create a more inclusive borough where Disabled and non-Disabled people can lead their best lives. We campaign for better rights, accessibility, benefits, quality of life and economic opportunities for Disabled people. This role is designed to last for a minimum of one academic term (approximately 16 weeks), with options to extend. Key Duties: • Support the advocacy team with data entry into our client case management system. • Draft or summarise case notes and end-of-case reports (with training). • Help maintain accurate records and contact logs in line with GDPR and safeguarding policies. • Carry out light research tasks (e.g., signposting to local services or resources). • Draft outreach emails and letters of support.

Activities you will be doing

Administration,Community Work,Business, Management & Research,General & Helping

What skills are required for this role

Admin, Evaluating & Reviewing, Good IT Skills, Research

Why these skills are required

Ideal For: Students studying law, sociology, social work, politics, or human rights. Also ideal for anyone seeking insight into frontline community advocacy or non-profit operations.

What is in it for you

You’ll Develop: • Understanding of how advocacy services work. • Legal and ethical data handling skills. • Insight into social justice work at the local level. What You’ll Get From Volunteering at Real: • Professional experience in advocacy, communications, admin, or events. • Reference letter and volunteering certificate for your CV or LinkedIn. • Flexible scheduling to fit around your studies or other commitments. • Ongoing supervision and support from Real’s Volunteer Coordinator. • The chance to work alongside a friendly, values-driven team in a fully accessible office. • An opportunity to make a genuine impact on people’s lives. We don’t want anyone to be out of pocket for giving their time. That’s why we reimburse reasonable travel expenses and provide a daily lunch allowance for all on-site volunteer days.

Time Commitment

1 day per week - Wednesday or Friday. Key Dates: • Applications open at 09:00am Monday 1st December 2025. • Applications close at 23:59pm Sunday 4th January 2026. • Start date: Week commencing 9th February 2026. • End date: 29th May 2026.

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Our office is located in Tower Hamlets and is fully wheelchair accessible. We are a short walk from Canary Wharf and South Quay Stations.

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
We are committed to fostering an inclusive and welcoming environment for all individuals. We actively encourage volunteers from diverse backgrounds, including those from marginalised groups, refugees, asylum seekers, and people with mental health needs. However, due to the sensitive nature of our work and the responsibilities it entails, we unfortunately cannot accept applications from ex-offenders at this time. This is primarily to ensure the safety and well-being of all involved and to meet specific regulatory and operational requirements. We remain dedicated to creating an open and supportive volunteer network, and we continue to explore ways to expand opportunities for all groups in the future.
Location
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