Digital Volunteer
Age UK East London
You will support older individuals in East London to get online, using shared interests and printed materials from Age UK East London. You’ll assist them in achieving digital inclusion goals, such as using Zoom or search engines, and help set up data-sensitive accounts like banking or email. During each contact, you’ll conduct low-level assessments, report any concerns, and refer clients to appropriate support services. Additionally, you’ll provide feedback to help develop the program.
1) To use a basis of shared interests to support the older person to get online with the support of printed materials provided by Age UK East London. 2) To support the older person to work towards their chosen digital inclusion goals e.g., using Zoom, search engines etc and log progress. 3) In some cases, help set up data sensitive accounts on-line e.g. bank accounts; shopping; emails. 4) To provide low level assessment at every contact and report any safeguarding or causes for concern with the client and link/refer to appropriate support services. 5) To provide feedback to aid programme development
Administration,Caring,Community Work,IT, Technology & Websites
Admin, Basic IT skills - internet & email, Good IT Skills
1) Good communication with a friendly approachable manner 2) Solution focused 3) Good listening skills and patience 4) Reliable and committed to do at least 1 Digital Buddy call a week for the committed period/or support at a drop in 5) Ability to navigate the internet via smart phone, tablet and/or PC 6) Applicants must by over the age of 18
1)Develop new skills and enhance existing knowledge 2) Meet a diversity of people 3) Make a difference within your community 4) Enhance the quality of life of the people you are volunteering with 5) Do something inspiring and rewarding 6) Gain confidence 7) Take part in training and learning opportunities (in-house and externally) 8) Have fun!
6 Months minimum
N/A
As a Digital Inclusion Volunteer, you'll help older people in East London get online, using shared interests and Age UK resources. You'll support digital goals like using Zoom, setting up email, and banking accounts. You’ll conduct assessments, report concerns, and refer clients to appropriate supp
Various
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