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Role Detail

Volunteer Administrator/Receptionist

Age UK East London

Age UK East London is a local independent charity working with older people mainly in the boroughs of Hackney, Newham and Tower Hamlets. We are looking for volunteer receptionists to support our charity.

Detailed Description

Age UK East London is a local independent charity working with older people mainly in the boroughs of Hackney, Newham and Tower Hamlets. As a Volunteer Administrator/Receptionist, you’ll be at the heart of operations, helping to ensure the smooth running of our programs and services. This role is ideal for someone who thrives in a dynamic environment, enjoys working collaboratively, and wants to support impactful work in their community. You will also be responsible for creating a warm and welcoming environment for service users and visitors. You will answer the phone promptly and professionally, assist with general administrative tasks, and handle ad-hoc duties such as receiving and distributing mail and parcels. Additionally, you'll oversee the usage of meeting rooms, ensuring they are well-maintained and available when needed. This role offers the opportunity to be an essential part of a supportive team. Duties and responsibilities include: • Ensure a welcoming and professional environment at the Centre by greeting visitors and supporting their needs. • To answer the telephone promptly in a welcoming and professional manner. • Undertake administrative duties as required • Ad-hoc admin tasks – receive mail/parcels • Oversee meeting rooms usage • Coordinate volunteer and participant activities, such as booking spaces, organizing materials, and sending communications. • Assist in promoting events, activities, and services through emails, social media updates, and posters. • Work closely with staff and volunteers to ensure smooth delivery of activities, services, and community projects.

Activities you will be doing

Administration,General and Helping

What skills are required for this role

Admin, Basic IT skills - internet & email, Cleaning & Tidying, Good IT Skills, Organising & Planning

Why these skills are required

• Excellent skills in respect of both written and spoken English. • Basic understanding of Microsoft packages. • Have an approachable manner • Ability to work in a busy environment. • Experience working/supporting older people desirable

What is in it for you

• Gain confidence • Learn new skills • Meet people • Make a difference • Social and celebration events

Time Commitment

Six months

E8 3LA

329 Queensbridge Road E8 3LA

Nearest overground Haggerston

N/A

Application Process
Support you will receive
Role Type
Suitable For
18+
We Welcome
N/A
Location
N/A