Volunteer Advice and Information Assistant
City & Hackney Carers Centre
City and Hackney Carers Centre works to support the unmet practical, emotional and social needs of carers. We are looking for a Volunteer Advice and Information Assistant to support us in the work that we do.
We were founded in 1996 by a group of carers who were struggling to find support. They came together to create the Carers Centre; a one stop shop for unpaid carers living in the City of London and Hackney. Since then we have grown and now offer a range of needs-led support services that are accessible and appropriate. Working in our friendly team, you will help carers understand their rights and entitlements and support the work of the information and advice officers. You will work alongside our information and advice service coordinator who will train you on carers rights and entitlements and provide you with the opportunity to learn about welfare benefits advice and energy advice. We will provide you with an opportunity to attend other training courses such as safeguarding adults and children and will provide you with a written reference. You can claim travel expenses and lunch expenses (if volunteering for more than 4 hours) as per our volunteer policy.
Administration,Advice, Information & Support,Languages & Translation
Admin, Good IT Skills, Language Skills, Managing People, Organising & Planning, Reading & Writing
Essential skills and knowledge 1. Knowledge of Outlook, Word, Excel. 2. Ability to communicate well in writing and on the telephone. 3. Good at following instructions and prioritising workload. 4. Good organisational skills. 5. Willingness and ability to work as part of a team 6. An understanding of and commitment to equal opportunities. 7. An understanding of and commitment to the principles of confidentiality.
Full training in your role and ongoing support Regular supervision Opportunity to attend training Gain skills and experience Travel expenses reimbursed
4-7 hrs per week for 6 months.
E8 3LA
The Marie Lloyd Centre 329 Queensbridge Road
236 Bus stops close by.
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