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Role Detail

Greenwich Foodbank - Slade Welcome Centre Welcomer

Greenwich Foodbank Ltd

The Welcomer is the first point of contact for guests arriving at Slade Welcome Centre.

Detailed Description

The Welcomer is the first point of contact for guests arriving at Slade Welcome Centre. This role is vital in setting the tone for the guest’s entire experience, ensuring they feel welcomed, valued, and treated with dignity and compassion. As a Welcomer, you’ll greet each guest warmly, listen to their needs, and help triage them so they receive the right support. You’ll create a calm and supportive environment where guests feel safe and respected.

Activities you will be doing

Community Work,General & Helping

What skills are required for this role

Managing People

Why these skills are required

Aligned with Greenwich Foodbank’s vision, values, and strategy. Confident, approachable, and an excellent communicator. Empathetic, calm, and a good active listener. Sensitive, light-hearted, and personable. Patient and able to create a calm environment. Organised, reliable, and a strong team player. Able to remain composed when supporting guests in crisis. Open to change, adaptable, and willing to road-test new approaches to improve the guest experience.

What is in it for you

Play a central role in shaping a guest’s first experience of Greenwich Foodbank. Use and develop your interpersonal and communication skills in a meaningful setting. Join a supportive and welcoming team of volunteers and staff. Make a tangible difference to people in your local community. Gain experience in frontline support and triage, useful for a wide range of careers.

Time Commitment

Thursdays, 9am-11.30am 2.5 hours per week (or joining a monthly rota) plus additional 10 hours over the year for meetings and training. We ask for a minimum of 6 months commitment.

SE18 2PJ

Where: Slade Community Hall, Pendrell Street, SE18 2PJ

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Application Process
Support you will receive
Role Type
Suitable For
18-25,25+,65+
We Welcome
N/A
Location
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