Telephone Befriender
Age UK Bromley and Greenwich
Become our next befriender helping us to fight isolation and loneliness in Bromley & Greenwich.
The Befriending service helps clients socialize, and make new friends whether it's in their own home or at our befriending hubs. This service offers a vital lifeline to older people who are experiencing social isolation and or loneliness. A weekly client telephone call made from your home, for up to an hour. As a volunteer, you will encourage the client to engage and participate in conversation by listening carefully and asking open-ended questions. We ask that you complete monthly call logs and try to attend any volunteer support sessions .Free online training courses are provided
Befriending, Buddying & Mentoring
Basic IT skills - internet & email, Conservation, Good IT Skills, Managing People, Organising & Planning
Enjoys spending time with and talking with older people aged 65+ from a wide range of backgrounds. Be a good listener and have empathy with older people, being approachable and welcoming. Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth. Encourage the person to say more and think more deeply about their thoughts and feelings. Listens to the person’s tone of voice and expression as well as their words. Develop a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client. Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the befriending role
Being part of a team who are passionate about helping Bromley residents 65 years+, to develop interests, form friendships and connect better with their local community. Committed to supporting the befriending service to deliver a difference to their clients. Ongoing support and role training with feedback given. Opportunities for networking with other volunteers and being part of a wider volunteer team. Awareness of Age UK Bromley and Greenwich social events, services, and projects
An hour a week making a telephone call
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The role is available in these postcodes across Bromley- BR1, BR2, BR3, BR4, BR5, BR6, BR7, TNI6, SE20
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50
