logo
This site uses cookies to improve your experience. By using this site, you accept our Privacy Policy.
banner
Role Detail

Befriending - Telephone Befriender

Age UK Bromley and Greenwich

Become our next befriender and help us to fight isolation and loneliness in Bromley & Greenwich.

Detailed Description

Community Befriending helps you get out and about, meet others, socialize, and make new friends whether it's in your own home or out in the local area. Our service offers a vital lifeline to older people who are experiencing social isolation and or loneliness. A weekly telephone call up to an hour made from your home to provide social contact with your client. Encourage your client to engage and take part in friendly conversation by listening carefully and asking open-ended questions. Free online training courses available. Complete monthly call logs and attend quarterly volunteer meetings.

Activities you will be doing

Befriending, Buddying & Mentoring

What skills are required for this role

Basic IT skills - internet & email, Conservation, Good IT Skills, Managing People, Organising & Planning

Why these skills are required

Enjoys spending time with and talking with older people aged 65+ from a wide range of backgrounds. • Be a good listener and have empathy with older people, being approachable and welcoming. Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth. Encourage the person to say more and think more deeply about their thoughts and feelings. • Listens to the person’s tone of voice and expression as well as their words. Develop a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client. Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the befriending role

What is in it for you

• Being part of a team who are passionate about helping Bromley residents 65 years+, to develop interests, form friendships and connect better with their local community. • Committed to supporting the befriending service to deliver a difference to their clients. • Ongoing support and role training with feedback given. • Opportunities for networking with other volunteers and being part of a wider volunteer team. • Awareness of Age UK Bromley and Greenwich social events, services, and projects

Time Commitment

An hour a week making a telephone call

N/A

Role is available in these postcodes BR1, BR2, BR3, BR4, BR5, BR6, BR7, TNI6, SE20

N/A

50

Application Process
Support you will receive
Role Type
Suitable For
18 and over,18+
We Welcome
N/A
Location
N/A