Student Placement (non-clinical)
Doctors of the World
In this role, you will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time will be split working in our Stratford (East London) Clinic and on our remote Advice Line and Casework.
In this role, you will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time will be split working in our Stratford (East London) Clinic and on our remote Advice Line and Casework. Student Placement volunteers are the main point of contact for patients who call our advice line and visit our East London Clinic. They carry out interviews to determine peoples’ needs and provide appropriate advice and support. They act as advocates and liaise with NHS service providers to link our patients to the care they need. What you will be doing • You will be the first point of contact for people using our service in a health promotion setting. • Listening to peoples’ needs and identifying other support services. • Helping with GP registration and administration needs & advocating on people’s behalf to NHS services. • Taking on in depth and complex casework where people seeking support face significant barriers to accessing healthcare. • Completing data collection forms with people engaging with our services. • Responding to queries on our advice line. For f2f volunteers (placements and clinic support workers) we also require that people have had 2 doses of MMR and 3 doses of tetanus/diphtheria/polio vaccines. These are all routine childhood vaccinations that can be easily accessed for free via the NHS.
Administration,Advice, Information & Support,Community Work
Admin, Basic IT skills - internet & email
• The desire to help people in vulnerable situations. • Knowledge of the UK healthcare system. • Non-judgmental attitude towards people from diverse backgrounds. • Good social and communication skills. • Able to commit to 25 days’ volunteering spread over 5, 6 or 8 weeks. • Fluency in English. • Confident telephone manners. • Computer literacy (Microsoft, Google and Outlook) and ability to work across multiple platforms/documents. • Fluency in other languages/confidence working with interpreting services are desirable but not essential.
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25 days (Monday to Friday) spread over 5, 6 or 8 weeks Please note, the Doctors of the World Clinic is currently open 3 days per week. Tuesday, Wednesday and Thursday. Our Women and Children’s clinic runs on Tuesdays, where only female staff and volunteers are permitted in the clinic. We are happy to offer alternative arrangements should remote work prove to be difficult
E15 2NE
The People’s Place, 80-92 High Street, London
Hybrid - Home & Doctors of the World Stratford (East London) Clinic (usually once per week)
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