1
This site uses cookies to improve your experience. By using this site, you accept our Privacy Policy.
banner
Role Detail

123 Anerley Café – Community Café Volunteer

Crystal Palace Community Trust

Help make 123 Anerley Café a welcoming place for the local community. Welcome visitors, chat with customers, serve hot drinks, assist with the till and help keep the café clean and tidy. You'll work alongside our café team to create a friendly, inclusive space where people can meet, connect and feel part of their community. No cooking required.

Detailed Description

About 123 Anerley Café 123 Anerley Café is a community café at Anerley Town Hall, run by Crystal Palace Community Trust. We want to create a welcoming, friendly space where local people can enjoy refreshments, meet others and feel connected to their community. What will you do? As a Community Café Volunteer, you will help us provide a warm welcome and a positive experience for everyone who visits. Your activities may include: - Welcoming customers and helping them feel comfortable. - Chatting with visitors and helping to create a friendly, inclusive atmosphere. - Taking orders and assisting with payments using the till, following appropriate training. - Preparing and serving teas, coffees and other drinks. - Helping serve food prepared by our café team. - Keeping tables, counters and the café area clean, tidy and inviting. - Supporting the team with setting up and clearing away. Who are we looking for? We are looking for friendly, approachable and reliable volunteers who enjoy meeting people and want to make a positive difference locally. You do not need previous café experience. We can provide an induction and guidance for the role. You should be comfortable communicating with a range of people, working as part of a team and following hygiene and safety procedures. You will work alongside our café team. Cooking and food preparation are not required. What difference will you make? Your time will help us develop a welcoming community space where people can enjoy refreshments, connect with others and feel part of the local community.

Activities you will be doing

Catering,Community Work,Finance & Accountancy,Events & Stewarding,General & Helping

What skills are required for this role

Creative & Design, Language Skills, Managing People, Reading & Writing, Marketing

Why these skills are required

No previous café experience is required. Volunteers should be friendly, approachable, reliable and comfortable communicating with people from different backgrounds. A willingness to learn, work as part of a team, handle simple practical tasks and follow hygiene and safety guidance is important. Training and an induction will be provided.

What is in it for you

Make a positive difference in your local community while meeting new people and developing confidence in communication, customer service and teamwork. Gain practical experience in a community café, learn new skills and contribute to a welcoming space that brings people together. You will be supported by the café team and have the opportunity to develop your experience in a friendly community setting.

Time Commitment

Flexible, regular volunteering during café opening hours, currently planned for 9:30 am–2:30 pm on Mondays and Fridays. We would welcome volunteers who can commit to an agreed weekly or fortnightly shift. The specific days and shift lengths can be discussed with the volunteer coordinator.

SE20 8BD

Anerley Road, Anerley Town Hall

Getting here: Anerley Town Hall is opposite Anerley railway station and is served by local bus routes 75, N3, 157, 197, 249, 354, 356, 358, 410 and 432.

2

Application Process
Support you will receive
Role Type
Suitable For
18+
We Welcome
We welcome people from all backgrounds who are interested in supporting their local community. We particularly encourage enquiries from people who may be looking to build confidence, gain experience, develop transferable skills or connect with others. We welcome people with disabilities and additional access requirements and will discuss appropriate support and reasonable adjustments. If you are unsure whether this role is right for you, please get in touch to discuss it.
Location
N/A