CRM Database Volunteer
The Purple Elephant Project
Update and maintain accurate data in the CRM system. Verify and correct data entries to ensure accuracy and completeness. Assist with CRM training for staff or volunteers. Respond to user inquiries and troubleshoot minor CRM issues. Ensure compliance with data protection regulations like GDPR. Help maintain data privacy and security. Assist with generating reports and dashboards. Analyse CRM data to identify trends and insights.
As a CRM database volunteer, you will become our CRM champion. This role involves helping to manage and maintain our CRM system (Lamplight), ensuring accuracy and compliance, acting as a first point of contact for our team with troubleshooting and training new members. Full training in Lamplight will be provided.
Advice, Information & Support,IT, Technology & Websites,Teaching & Training
Evaluating & Reviewing, Good IT Skills, Organising & Planning
Basic knowledge of CRM systems and databases Ability to learn new systems and processes. Strong attention to detail and accuracy. Good communication and interpersonal skills. Familiarity with Microsoft Office Understanding of data privacy and security.
This role provides the opportunity to help The Purple Elephant Project achieve its objectives and make a big difference to the happiness of children and their families who need additional support. Additional benefits include:. Gain hands-on experience and learn new skills. Gain practical experience in CRM and data management Meet like-minded volunteers and be part of a supportive community.
Primarily home based for 5-10 hours a week.
TW2 7DE
Primarily home based Office address: The School House Chase Bridge Primary School Kneller Road Twickenham
On 281 bus route
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