Drop-in Centre Receptionist Volunteer
Bromley Mencap
The Drop-in Centre Receptionist Volunteer will be responsible for managing the waiting room of our weekly Friday drop-in centre at Rutland House.
The Drop-in Centre Receptionist Volunteer will be responsible for managing the waiting room of our weekly Friday drop-in centre at Rutland House. The role will include: • Greeting Guests as they arrive at the drop-in centre • Taking down relevant information about them, their visit and any previous support from Bromley Mencap/Bromley Well • Noting the details of anyone that is attending with them and why they are being accompanied • Adding all attendance to a separate fire register and taking note of any evacuation assistance that may be required • Engaging with guests in a sympathetic and appropriate way to better understand their issue before recommending them to an advocate • To identify if the support requested is not offered by Bromley Mencap and signpost them to other services in the borough • To identify if guests attending are eligible for support from Bromley Mencap (E.g. Disabled or has a learning difficulty and living in the borough of Bromley) • To undertake essential training required of all Bromley Mencap volunteers Our weekly drop in centre is open every Friday (excluding public holidays) from 10:00 – 16:00 at Rutland House, 44 Masons Hill, Bromley, BR2 9JG. This role will require attending the drop in centre during it’s opening hours on pre-agreed weeks. If you are unable to attend a session or won’t be available for the whole session, at least 24 hour notice is recommended. The drop in centre is open to support any members of the public living with a disability or learning difficulty in the borough of Bromley. For more information, contact Nicholas Weaks (HR Assistant) on 020 4558 8813 or at nicholas.weaks@bromleymencap.org.
Administration
Admin, Reading & Writing
N/A
N/A
Agreed sessions during opening hours of 10am to 4pm on Fridays.
BR2 9JG
Rutland House, 44 Masons Hill, Bromley
N/A
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