Check in & Chat
Carers First
Supporting carers on the phone: Our Check in & Chat service allows volunteers call up a list of carers (10 or 20) for a 15-minute chat. This is to make sure the carer is doing well, find out if there are any changes in their circumstances and if additional help or support is required. This service provides the carer with a much-needed opportunity to offload about their caring role.
Our volunteers call carers to check in on them, making sure that they are managing and reminding them about the services and support that we provide. The role consists of: • ringing a carer on your list (only three attempts) • giving the carer your undivided attention, being a listening ear • offering emotional support and making the carer feel valued. • Giving us some brief feedback about all your calls on a excel spreadsheet. • Getting in touch promptly if you have any worries or concerns about the carer. This role will suit people who: • Enjoy talking to people. • Are good listeners. • Want to improve their listening and communication skills. • Are friendly and warm.
Support Work,Caring
Basic IT skills - internet & email, Good IT Skills
Communication skills, talking and listening to carers. Can receive, update and return excel spreadsheet within a reasonable agreed time.
Volunteers can gain experience & skills, knowledge and understanding of carers and their needs. Gain training, social contact, personal development and references for future employment.
In the volunteers own time. 2 weeks is allocated to enable 15 minute calls to 20 carers.
N/A
Work from home
N/A
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