Vice Chair of the Trustee Board
Citizens Advice Richmond
Vice Chair of the Trustee Board of Citizens Advice Richmond
What will you do? ● complete an introduction for your role ● maintain an awareness of how the local Citizens Advice is operating ● read papers for board meetings and attend six board meetings per year ● work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice ● provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board ● take on specific responsibilities delegated by the Chair, e.g. supporting new trustees with their induction ● carry out the Chair's duties in their absence, with the acknowledgement of the board as being capable and suitable to do so ● be prepared to take over as Chair in the near future ● be open to approaches, where appropriate, from other trustees about the work or judgement of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice ● take an active discussion during board meetings and work with other trustees to: ● set policy and strategy direction, set targets and evaluate the performance of the local Citizens Advice ● seek the views of all sections of the community and monitor how well the service meets the needs of the local community ● ensure that the service plans for the recruitment and turnover of staff and volunteers ● review its own work and how effectively it operates including action for improvement
Trusteeships & Committees
Managing People, Organising & Planning, People Skills
What do you need to have? You’ll need to: ● understand the type of work undertaken by a local Citizens Advice ● understand and accept the responsibilities and liabilities as trustees ● be non-judgmental and respect views, values and cultures that are different to your own ● a good basis of leadership skills ● ability to facilitate and lead meetings ● good interpersonal skills ● have good listening, verbal and written communication skills ● be able to exercise good independent judgment ● have good numeracy skills to understand accounts with the support of the treasurer ● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection ● be willing to undertake training in your role
What’s in it for you? ● make a positive impact for people in your local area by ensuring Richmond Citizens Advice is sustainable and meeting the needs of the community. ● meet people and build relationships with trustees, staff and other volunteers. ● build on your governance, leadership and strategy skills.
How much time do you need to give? You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
TW12 1NY
- Citizens Advice Hampton Hill TW12 1NY and or Citizens Advice Sheen SW14 8LP - Sheen Lane Centre, Sheen Lane, East Sheen, SW14 8LP
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