Chair of the Trustee Board
Citizens Advice Richmond
Chair of the Trustee Board of Citizens Advice Richmond
What will you do? ● complete an induction for your role ● maintain an awareness of how the local Citizens Advice is operating ● plan the board meetings including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer ● read papers for board meetings and attend six board meetings per year ● facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part and seeking clarification where necessary ● ensure that decisions and actions taken at board meetings are carried out ● ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents and policies ● monitor attendance and commitment of all trustees ● provide or arrange for training or support for trustees if needed ● with other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience and knowledge with an aim to promote trusteeship to underrepresented groups that represent the community ● ensure that all trustees receive an induction and the training needed for them to fulfil their role ● be proactive in recruiting successors to key positions such as Chair, Treasurer etc ● arrange or provide support and supervision for the Chief Officer including an annual appraisal ● together with the Treasurer, ensure proper management and control of local Citizens Advice finances ● together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, local events and in the community ● work together with all trustees and ensure that the board can: ♦ set policy and strategy direction, set targets and evaluate the performance of Citizens Advice Richmond ♦ monitor the financial position of Citizens Advice Richmond ensuring that it operates within its means and objectives, ensuring there are clear lines of accountability for day-to-day financial management ♦ monitor whether the Citizens Advice Richmond complies with its governing document and meets the required standards ♦ seek the views of all sections of the community and monitor how well the service meets the needs of the local community ♦ ensure the service plans for the recruitment and turnover of staff and volunteers ♦ review its own work and how effectively it operates including action for improvement ♦ work on specific projects to further the strategic objectives of Citizens Advice Richmond
Trusteeships & Committees
Managing People, Organising & Planning, People Skills
What do you need to have? You’ll need to: ● understand the type of work undertaken by a local Citizens Advice ● understand and accept the responsibilities and liabilities as trustees ● be non-judgmental and respect views, values and cultures that are different to your own ● have a good basis of leadership skills ● be able to facilitate and lead meetings ● Have good interpersonal skills ● have good listening, verbal and written communication skills
What’s in it for you? ● make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community ● meet people and build relationships with trustees, staff and other volunteers ● build on your governance, leadership and strategy skills ● increase your employability And we’ll reimburse expenses too.
How much time do you need to give? You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
TW12 1NY
- Citizens Advice Hampton Hill TW12 1NY and or Citizens Advice Sheen SW14 8LP - Sheen Lane Centre, Sheen Lane, East Sheen, SW14 8LP
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