Parent to Parent Emotional Support Helpline Volunteer
National Autistic Society
We are looking for volunteers for our Parent to Parent emotional support helpline The helpline is a
Are you the parent or primary carer of an autistic person? Become a Parent to Parent Volunteer and help other parents and primary carers of autistic children and adults when they need it most. Our award winning helpline offers emotional support, practical strategies, and a listening ear, all delivered by trained volunteers who are themselves the parents or primary carers of autistic people. As a volunteer, you’ll: Call parents who have contacted our service Use your lived experience to support others Provide emotional support and helpful strategies Join a compassionate, supportive team
Advice, Information & Support
Admin, Organising & Planning
A passion for supporting other parents of autistic children and adults. Good communication and active listening skills. Sensitivity and empathy to handle emotional calls Basic IT skills (MS Outlook, MS Teams). A commitment to maintaining confidentiality and professionalism. Self-motivation and the ability to work independently. Discretion, openness, and reliability.
Experience in a unique volunteer role which makes a real difference to autistic people and their families, Learn new skills and knowledge A sense of satisfaction Access to our high-quality e-learning modules on autism Free access to our Employee assistance programme
Volunteer from home between 9 am and 5 pm Monday to Friday This is a specialised role. We ask volunteers to commit to a minimum of 3 hours per week. The role is flexible, and you can spread your 3 hours across two days to fit around your work or parenting responsibilities.
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