Pamela Bryant Reception Volunteer Teddington Memorial Hospital
Hounslow and Richmond Community Healthcare NHS Trust
Pamela Bryant reception volunteers help support the smooth running of the wards welcome to visitors. This role is best suited to volunteers who enjoy an organised and systematic approach to tasks. If you’re a confident, kind, patient, reliable and enthusiastic person this role could be perfect for you. You’ll be volunteering in a team of nurses, healthcare assistants, therapists, other healthcare professionals and volunteers to deliver a warm welcome to the ward.
About this role: Pamela Bryant reception volunteers help support the smooth running of the wards welcome to visitors. This role is best suited to volunteers who enjoy an organised and systematic approach to tasks. If you’re a confident, kind, patient, reliable and enthusiastic person; this role could be perfect for you. You’ll be volunteering in a team of nurses, healthcare assistants, therapists, other healthcare professionals and volunteers to deliver a warm welcome to the ward. No previous experience is required but if you have experience or a passion for good customer service this would be desirable. What will I be doing: • Greeting visitors when they arrive at the ward, using the intercom system to allow entry. • Answering the telephone and taking messages where necessary or transferring calls through to the appropriate person. • Passing messages onto relevant staff members. • Maintaining infection prevention and control measures around workplace and encouraging visitors to sanitise their hands upon entry to the ward. What shifts are available: • Monday-Sunday 2pm-5pm Are there any specific requirements for this role? • Organised and reliable. • Good literacy, communication and listening skills. • Friendly attitude. • Ability to use own initiative. • Aware of the principles of confidentiality in a hospital environment. The ability to maintain patient/service-users confidentiality is paramount to this role. Essential requirement / commitment: • Over 18 years of age • An enhanced Disclosure and Barring Service (DBS) check. • Commitment of at least 1 shift / 3 hours per week for a minimum of 6 months • Participation in the mandatory training day and confidential discussion of any reasonable adjustments required to meet your needs. • Live, work or study within a 5-mile radius of Teddington Memorial Hospital. • To live our values through your volunteering role at Kingston and Richmond NHS Foundation Trust (KRFT): How will I be supported and what will I gain from this opportunity? • Join an enthusiastic volunteering team of people who want to make a difference, just like you. • Learn new skills and develop existing skills. • A buddy to support you through your initial induction. • It can contribute to your personal development and confidence. • You will be making an important contribution to your local community throughout your volunteering journey at KRFT. • Invitation to 2x annual awards to celebrate the support our volunteers provide. An opportunity to meet other volunteers at the trust. • Refresher training. • A reference to support applications – please kindly note that this is only provided after our minimum commitment has been met. This role is for me, what next? • Please complete an online application via the Better Impact page: https://bttr.im/l1a5u • Should your application be successful, we will offer you an interview. Contacting the Volunteering Team If you have any enquiries or would like to discuss anything further, please do get in touch: Email: hrch.volunteering@nhs.net Telephone: 0208 714 4087
Administration,Advice, Information & Support,Caring,Support Work,General & Helping
Admin, Basic IT skills - internet & email, Reading & Writing, People Skills
Are there any specific requirements for this role? • Organised and reliable. • Good literacy, communication and listening skills. • Friendly attitude. • Ability to use own initiative. • Aware of the principles of confidentiality in a hospital environment. The ability to maintain patient/service-users confidentiality is paramount to this role. Essential requirement / commitment: • Over 18 years of age • An enhanced Disclosure and Barring Service (DBS) check. • Commitment of at least 1 shift / 3 hours per week for a minimum of 6 months • Participation in the mandatory training day and confidential discussion of any reasonable adjustments required to meet your needs. • Live, work or study within a 5-mile radius of Teddington Memorial Hospital. • To live our values through your volunteering role at Kingston and Richmond NHS Foundation Trust (KRFT).
How will I be supported and what will I gain from this opportunity? • Join an enthusiastic volunteering team of people who want to make a difference, just like you. • Learn new skills and develop existing skills. • A buddy to support you through your initial induction. • It can contribute to your personal development and confidence. • You will be making an important contribution to your local community throughout your volunteering journey at KRFT. • Invitation to 2x annual awards to celebrate the support our volunteers provide. An opportunity to meet other volunteers at the trust. • Refresher training. • A reference to support applications – please kindly note that this is only provided after our minimum commitment has been met.
One shift (3 hours) per week for at least 6 months.
TW11 0JL
Teddington Memorial Hospital Hampton Road Teddington Middlesex TW11 0JL
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