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Role Detail

MTI Café Volunteer

Royal Hospital Chelsea

We are looking to welcome individuals to our volunteering team who have a friendly attitude who enjoy interacting with a variety of people. If you are passionate about volunteering and happy to work as part of a team, please get in touch with us to find out more or, apply on our website.

Detailed Description

We are looking for someone with a friendly attitude who enjoys interacting with a variety of people, who is passionate about volunteering and is happy to work as part of a team. You must have excellent communication and organisational skills and although no prior experience is required, you will have a basic knowledge of retail systems of payment although training will be provided. You will have the ability to remain calm in the event of an emergency and have a good knowledge of procedures in place to deal with any such events (these are provided for you in the Volunteer Handbook and can be discussed at your induction).

Activities you will be doing

Catering,General & Helping

What skills are required for this role

Cleaning & Tidying, People Skills

Why these skills are required

Friendly and helpful Excellent customer service and customer interaction, especially when things get busy Good communication skills and approachable nature Interest in supporting the work of the Royal Hospital Chelsea Happy to be part of an amazing team of staff and volunteers Flexible and willing to do a variety of the shop tasks Accurate handling and processing of cash and card transactions A good level of numeracy Ability to represent the Royal Hospital Chelsea with professionalism, promoting our ethos, values and reputation

What is in it for you

We value our volunteers and will do our best to make the volunteer experience with us enjoyable and rewarding. We offer training for all our volunteer roles, and we try to extend opportunities for volunteers to improve existing knowledge and skills and gain new ones. Experience of working as a volunteer in a catering environment Have fun and meet new people Familiarisation with site and staff Develop skills for your CV Volunteer induction including Food Hygiene and Health and Safety training Additional Training in relation to your role, including In-house barista training, cash handling training and training in the use of an Electronic Point of Sale system Refresher training every 2 years relevant to your role Regular one to one supervision to support you in your role and discuss your development Recognition and appreciation for your contribution Reimbursement of reasonable expenses in line with RHC policy Opportunities take part in fairs and events throughout the year

Time Commitment

Although we don’t specify the time that you commit to volunteering, we ask that you give a minimum of 2 hours a week to support the RHC Café staff members.

SW3 4SR

https://chelsea-pensioners.co.uk/

https://chelsea-pensioners.co.uk/visit/plan-your-visit The Royal Hospital Chelsea is easily accessible by road and public transport. By Train London Underground: The nearest station is Sloane Square, served by the District and Circle Lines. Overground: The nearest station is Victoria. By Bus Direct Service: Bus 170 from Victoria & Roehampton stops right outside the Hospital. Nearby Services: Buses 11, 137, 211, 360 & 452 stop a short walk from the Hospital. Parking On-Street Parking: There is very limited space available on the roads surrounding the Hospital. Public Car Parks: The closest options are located at Cheltenham Terrace, Chelsea, or Cumberland Street, Pimlico. Note that resident parking schemes are in force throughout the area.

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
The Royal Hospital Chelsea is dedicated to fostering an inclusive and diverse volunteer community. We welcome volunteers from all backgrounds and abilities, ensuring that everyone has the opportunity to contribute and reach their full potential. The Hospital prides itself on removing barriers and promoting equal opportunities, making it a welcoming place for people of different ages, ethnicities, genders, and abilities. As a Disability Confident employer, they are committed to supporting volunteers with disabilities, providing necessary adjustments and support to ensure a positive and accessible volunteering experience.
Location
N/A