Refreshments Service Support Volunteer
Kempton Great Engines Trust
Provision of the refreshments service to visitors on our public open days at Kempton Steam Museum.
An exciting opportunity has arisen to join Kempton Steam Museum as it embarks on an ambitious programme to showcase Kempton’s vital role in supplying much of London’s water and become a “must visit” international attraction. We are looking for committed and enthusiastic volunteers to assist with the provision of the refreshments service to visitors on our public open days. The provision of refreshments provides a key part in the visitor experience at the museum, resulting in a more satisfying and enjoyable visit. The sales also provide useful financial income. The primary responsibilities are to assist with preparation prior to visitor arrival, sales and cleaning during the day, and cleaning and tidying up at the end of the day. The role is suitable for someone who likes working in a team to deliver a customer service role. Arrival at the museum is needed about 30 minutes before the museum opens and end of day activities need about another 30 minutes. This gives a volunteering day of about seven hours although half-day attendance is also welcome. Existing refreshment volunteers will provide training and information on the basic requirements of food hygiene and cleanliness. The refreshments area is located within the museum building and currently has a five star food hygiene rating issued by the local council. The operation of Kempton Steam Museum is overseen and governed by the Kempton Great Engines Trust, this being a registered company limited by guarantee and also a registered charity.
Catering,General & Helping
Cleaning & Tidying
This role is suitable for anyone who likes dealing with people in a customer service role. The service provides only pre-cooked and packaged food. There is no cooking, heating or other food preparation carried out at the museum.
The successful applicant will get to work with a friendly and enthusiastic team providing the refreshments service to museum visitors. Experience will be gained in serving visitors and running a small refreshments service in a heritage site.
The museum has about eight steaming weekends each year at which the refreshments service is operated. There are also occasional special daytime and evening events at which refreshments are also provided.
TW13 6XH
N/A
The museum can be reached from London bus routes H25 (Sunbury Way stops) or 290 (Nallhead Road or Park Road stops). It is also a 20 minute walk from Kempton Park rail station. Detailed directions can be found on the museum website.
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