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Role Detail

Volunteer Budget Coach

Crosslight Advice

Crosslight's volunteer Budget Coaches work with individual clients to help them apply simple money skills and budgeting techniques in a practical way to their own unique situation. We are looking for volunteers who are able to meet with clients F2F in the boroughs of Richmond and Hounslow (or in the other boroughs that we cover - full list here: www.crosslightadvice.org/help)

Detailed Description

Crosslight Advice is a debt advice and money education charity which works to lift people out of poverty and help them build a better future. Our Financial Capability arm consists of our Money Course and Budget Coaching programme, and we are always looking for new volunteers to act as Budget Coaches, either face-to-face in one of our branches, or remotely via video or phone appointments. Budget Coaches work with individual clients – often those who have completed a Money Course, or those who are being supported by Crosslight with debt issues – to help them apply simple money skills and budgeting techniques in a practical way to their own unique situation. During a structured programme of up to four two-hour sessions over several months, you will work closely with clients to guide, support and encourage them as they journey to greater financial confidence and resilience.

Activities you will be doing

Advice, Information & Support,Befriending, Buddying & Mentoring,Support Work,General & Helping

What skills are required for this role

Admin, Bookkeeping & Finance, Good IT Skills, People Skills

Why these skills are required

- a passion to help those in need - an ability to communicate clearly and with compassion - a calm and patient manner - an eye for detail - confident IT skills - competent numeracy skills - an interest in personal finance and money management

What is in it for you

The role is both challenging and extremely rewarding, involving working with clients over a series of 4-6 appointments to support them to reach their goals, through building rapport and trust. Volunteers are part of the Crosslight Advice family, benefiting from training, support and social opportunities.

Time Commitment

Volunteer for approximately 8 hours over a two-month period per Budget Coaching client taken on Attend quarterly Budget Coaching forums and an annual safeguarding refresher (1.5 hours each) Participate in quarterly Crosslight Get Together and Learn sessions and other training as appropriate (2 hours each)

TW1 3EE

We operate out of different branches, including: St Stephen’s Church Office, East Twickenham, TW1 3EE Crossway Centre, East Twickenham, TW1 2PD All Saints Hampton, Hampton TW12 3RG St Paul’s Church, Hounslow West, TW3 3DA Church of the Good Shepherd, Hounslow, TW4 6HJ

Please see https://www.crosslightadvice.org/branches for details

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
We are an inclusive volunteer-involving organisation - we welcome applications from all; please contact us to discuss any specific questions