Healthwatch Volunteer
Healthwatch Richmond
Do you want a unique insight into healthcare within Richmond upon Thames? Healthwatch Richmond is the consumer champion for health and social care in Richmond upon Thames. We’re here to make sure that providers put people at the heart of health and social care services and to help people to find the information they need. Volunteering for Healthwatch is a wonderful opportunity to improve healthcare for the whole borough of Richmond upon Thames.
Do you want to make a difference to your community? Do you have experience of health and social care either as a user or a provider? Do you want a unique insight into healthcare within Richmond upon Thames? If you said yes to any of these questions, being a Healthwatch Volunteer could be the perfect role for you. Healthwatch Richmond is the consumer champion for health and social care in Richmond upon Thames. We’re here to make sure that providers put people at the heart of health and social care services and to help people to find the information they need. Volunteering for Healthwatch is a wonderful opportunity to improve healthcare for the whole borough of Richmond upon Thames. Volunteers will have two main roles; 1) Enter & View- This involves viewing and observing healthcare facilities, interacting with patients, carers and staff to gather feedback on many aspects of care provision. It is an opportunity to gain a unique insight into health and social care provision, whilst also supporting real-time Healthwatch work and helping to shape our research and reports. The work you do will have a direct impact on the success of Healthwatch projects. 2) Community Outreach- This is the opportunity to attend outreach sessions alongside Healthwatch staff to engage with members of the public, gather their insights and use this feedback to contribute directly to improving health and social care. You will also promote the work of Healthwatch, to show members of the public that we are here to ensure all voices are heard and amplified within health and social care. Being a Healthwatch volunteer is the perfect opportunity for anyone who wants to make a genuine difference to their community. Whether you have previously worked within health and social care, or you are keen to gain experience, as long as you are passionate about health and keen to embrace a new challenge, this role is for you.
Advice, Information & Support,Community Work
Basic IT skills - internet & email, Evaluating & Reviewing, Organising & Planning, People Skills
Essential; Excellent communication skills, including experience of active listening. Strong observational and question-asking skills. Strong empathy skills with the ability to engage with individuals from diverse backgrounds. Ability to work well as a team as well as independently when required. Strong organisational and time management skills. Experience or knowledge of health and social care commissioning, provision and usage. The passion to make a positive impact on the community. Desirable; Experience or knowledge of safeguarding matters. Knowledge of the local community of Richmond upon Thames. Experience in presenting views and ideas. Experience of report writing. Previous experience in outreach, community engagement or related fields. Please note that you do not need to have prior experience of health or social care to apply for this role, but we encourage applications from those who have had personal experience of health and social care provision, either as providers or users.
This is a unique opportunity to gain first hand experience of health and social care, perfect for those looking to develop skills in this area. Our volunteers work closely together and we run social sessions with our volunteers such as coffee mornings, so this is also a great way to meet new people from all walks of life. We will support you every step of the way, by offering you induction training as well as a wide range of other training opportunities such as Safeguarding, EDI and GDPR. Whilst you are volunteering we will also subsidise travel costs and provide a free DBS check.
Flexible, but volunteers should be available during weekdays.
TW2 5QS
Healthwatch Richmond, 82 Hampton Road, Twickenham, TW2 5QS
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