Reception Volunteer / Meet and Greet
Age UK Croydon
To be a warm and friendly face representing Age UK Croydon. Greet and welcome visitors, staff, volunteers and clients into our Brigstock Road office, answer or signpost enquiries, and maintain the reception area. Data input and ad hoc duties where required.
• Answering the door to staff, volunteers, clients and other visitors • Answering enquiries • Signposting to appropriate local services, handing out information leaflets • Refer to member of staff where appropriate • Answering the telephone and making phonecalls to clients where necessary • Uploading basic information to our database • Deal with incoming post • Occasionally, assisting with refreshments
Administration,Advice, information & support,Caring
IT Skills - Basic, Time Management, Verbal Communication, Teamwork
• Friendly and approachable personality • Patient and a good listener • Clear and professional communication style • Basic IT skills • Ability to maintain confidentiality • Good team player
• Relevant training courses • Regular supervision and support • Meeting new people and being part of a vibrant volunteering team • Gaining new skills • Travel and other expenses will be reimbursed • Making a positive difference to the lives of older people within the Borough of Croydon. Support: • You will receive a thorough induction before you start, to familiarise yourself with Age UK Croydon’s policies and procedures • You will be assigned a supervisor who is there to support and encourage you • Regular catch-ups so you feel confident in your role
Up to one day per week. Days / times are flexible between Mon-Fri 9am – 5pm.
CR7 7JH
81 Brigstock Road, Thornton Heath, CR7 7JH
N/A
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