Advocacy and Advice Assistant
REAL (formerly DITO)
Support Real’s Advocacy team in delivering frontline services for disabled people in Tower Hamlets. This role combines practical casework assistance with administrative support, helping to ensure our records are accurate and our clients receive the best possible service.
Support Real’s Advocacy team in delivering frontline services for disabled people in Tower Hamlets. This role combines practical casework assistance with administrative support, helping to ensure our records are accurate and our clients receive the best possible service. Advocacy & Advice Assistant Volunteer (Casework + Data Input) Key Duties: • Support the advocacy team with data entry into our client case management system. • Draft or summarise case notes and end-of-case reports (with training). • Help maintain accurate records and contact logs in line with GDPR and safeguarding policies. • Carry out light research tasks (e.g., signposting to local services or resources). Ideal For: Students studying law, sociology, social work, politics, or human rights. Also ideal for anyone seeking insight into frontline community advocacy or nonprofit operations. You’ll Develop: • Understanding of how advocacy services work • Legal and ethical data handling skills • Insight into social justice work at the local level
Administration,Advice, Information & Support,Legal
Admin, Basic IT skills - internet & email, Evaluating & Reviewing, Good IT Skills, Reading & Writing
Essential skills: At least 3-6 months related study or work. Knowledge of the legal system in England and Wales. IT literate and well versed with Microsoft Office and Windows. Excellent interpersonal skills. Ability to communicate with a wide range of people and to liaise with other organisations. Ability to summarise enquiries into plain English and identifying key issues. Ability to prioritise effectively and meet deadlines. Ability to work on own initiative. Ability to work in a busy environment with competing demands. Good computer skills, including Microsoft Word, Microsoft Excel, internet and email. Ability to maintain existing computer-based and manual systems. Desired skills: Experience of database inputting (ideally with CRM systems like Salesforce). Experience in the voluntary sector and office environment.
You’ll Develop: • Understanding of how advocacy services work • Legal and ethical data handling skills • Insight into social justice work at the local level
1 day a week between 10am and 4pm
E14 9YQ
Jack Dash House, 2 Lawn House Close, London,
Using the bus The 135, D6 and D7 buses stop within 150 metres of Jack Dash House. If you have access to the internet visit www.tfl.gov.uk/tfl/gettingaround/maps/buses/ and type “Jack Dash House” into the search box for a map of where the local bus stops are. D7 – Get off at the stop called Marsh Wall (Stop M or J) D6 / 135 – Get off at the stop called Jack Dash House (Stop D or N) Using the tube Canary Wharf station on the Jubilee line is about 15 minutes walk from Jack Dash House for someone travelling at an average speed.
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