Community Research Volunteer
Healthwatch Tower Hamlets (YVHSC)
The Community Research Volunteer plays a key role in our deep-dive studies helping us bring the patient experience to life. The role requires collecting, logging, analysing, and reporting on feedback from our local community. The research we conduct helps to shed light on inequalities and other issues within local health and social care provision. This is a great role for anyone with an interest in health and social care looking to gain further research experience.
Healthwatch is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run. The Community Research Volunteer plays a key role in our deep-dive studies helping us bring the patient experience to life. The role requires collecting, logging, analysing, and reporting on feedback from our local community. The research we conduct helps to shed light on inequalities and other issues within local health and social care provision. As a result of our research, we publish a set of recommendations to our health and social care partners. As a Community Research Volunteer you will get involved in several tasks throughout the course of a research study. These tasks will vary based on the project, timing, and your skillset but will usually include: ● Drafting project planning documents and carrying out background research ● Designing survey questions, interview topic guides, focus group sessions, and webinar discussions ● Carrying out face-to-face or telephone surveys and interviews ● Leading focus groups, webinar discussions and activities. Writing up notes from these sessions ● Carrying out mystery shopping exercises ● Carrying out audits of service information available online ● Logging surveys and inputting data ● Analysing data/feedback ● Using databases and spreadsheets to create charts and pivot tables ● Contributing to the production of engaging and accessible research reports ● Participating in working groups, planning and debrief sessions ● Producing infographic summary reports, highlighting, and simplifying the key findings from our report. ● Attend meetings with externals partners to discuss, promote and showcase the study/report
Business, Management & Research
Evaluating & Reviewing, Good IT Skills, Reading & Writing, Research
● Aged over 18 ● Able to travel to and around the borough ● Friendly, approachable manner with good verbal communication and listening skills ● Awareness of personal and professional boundaries ● Experience of Microsoft word, Excel, other software and programmes, and an ability to use IT (or a proactive approach to learning and upskilling) ● Previous experience of carrying out research and a variety of research methods
Experience in Health and Social Care environment Reference available at the end of volunteering Opportunity to get involved in other roles within the organisation Build on your existing research experience. DBS check A reference.
Flexible
E2 6GG
Healthwatch Tower Hamlets, Unit 104, Workspace Pill Box, 115 Coventry Rd, London
Bethnal Green overground is the closest station.
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