Benefits Check / Form Filling Volunteer
Age UK Croydon
Support the valuable work of the I&A Team by talking to our Clients about their need for support and completing a claim form on their behalf. This is a rewarding role
Support the valuable work of the I&A Team by talking to our Clients about their need for support and completing a claim form on their behalf. This is a rewarding role. Help Clients to access the benefits that they are entitled to, boosting their income so that they can afford the care and help that they need. You will be supporting our Clients who come into our Brigstock Road Office by appointment- filling in forms such as Attendance Allowance, Blue Badge and Taxicard and / or offering Welfare Benefits checks.
Advice, information & support
IT Skills - Basic, Admin, Verbal Communication, Reading And Writing, Customer Service
-The ability to process information from telephone calls, face-to-face conversations and documents. -The ability to explain information clearly to the Client in their desired form. - Good communication skills. - Patience and understanding. -Empathy. The ability to handle confidential information.
-This is a rewarding role where you can make a difference to the lives of our Clients. -Working part of a friendly and supportive team. -Flexible hours. -You will be re-imbursed for any out-of-pocket expenses. -Training and support.
Ideally a minimum of 3 hours per week.
CR7 7JH
81 Brigstock Road Thornton Heath CR7 7JH
N/A
10
