Library Volunteer
Citizens Advice Hammersmith and Fulham
Welcoming and supporting visitors to our local libraries
Citizens Advice Hammersmith and Fulham delivers library services at Askew Road Library and Avonmore Library and Neighbourhood Centre. Library volunteers help us welcome visitors to the library and assist them in their use of the library including the self-service facilities and the public computers. You will help to create a welcoming, safe and well-organised environment. You may also have opportunities to organise and run community events in the library We need people with good customer service and communication skills, good attention to detail and the ability to follow instructions.
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Basic IT skills - internet & email
Good customer service and communication skills Organised approach, with the ability to follow instructions Good attention to detail
In terms of community, this offers the opportunity to support the local community and engage with members of the community face to face. The libraries provide an important service to diverse members of the community. In terms of skills and experience, you will be able to develop in customer service , communication, administration and team work. All our volunteers work in a supportive team and receive training which is a great preparation for this and other roles.
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Role available in 2 libraries run by Citizens Advice in Hammersmith and Fulham: Askew Road Library, 87-91 Askew Rd, London W12 9AN Avonmore Library and Neighbourhood Centre, 7 North End Crescent, London W14 8TG
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