Trainee adviser
Citizens Advice Barnet
Would you like to make a positive difference to people's lives? Join our Advice Team!
At Citizens Advice our volunteers help people find a way forward with the problems they face. Join our team of volunteers who together are invaluable to service, delivering advice to people on issues such as debt, benefits, immigration and housing. Full training will be provided, and upon completion of the initial training, you will be able to: Assist clients on reception Speak to clients on our helpline Support clients in person Undertake administrative tasks The role involves a commitment of two days per week. Find out more: https://barnetcab.org.uk/get-involved/volunteer/
Administration,Advice, Information & Support
Admin, Basic IT skills - internet & email, Counselling, Evaluating & Reviewing, Managing People
- Being open, approachable and non-judgmental - Ability to communicate effectively in writing and in person - A good level of literacy and numeracy skills - A good level of IT literacy -A commitment to the aims and principles of the Citizens Advice service - Ability to regularly commit to volunteering - Ability to commit to and work with the aims, principles and policies of the Citizens Advice service
- make a positive difference to people's' lives - improve self esteem, confidence and wellbeing - gain invaluable work experience - receive high quality training and develop new skills - use existing skills and knowledge to benefit the local community - meet new people from a range of backgrounds - feel valued and part of a team - change the way things work for the better
Two days per week
NW4 4JT
Citizens Advice Barnet, 40-44 Church End, Hendon, NW4 4JT
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