Carers Link Befriending and Mentoring Volunteer (Telephone Support)
Greenwich Carers Centre
To provide light touch support by talking with older, isolated or bereaved carers regularly by phone. To provide stimulation, a link to the centre, and to specialist support. To build confidence for the carer to reconnect with the outside world.
To provide light touch support by talking with older, isolated or bereaved carers regularly by phone. To provide stimulation, a link to the centre, and to specialist support. To build confidence for the carer to reconnect with the outside world. Key Responsibilities Attend initial induction training and on-going training and support sessions (monthly) Holding a case load of named carers Communicating with your matched carers at the agreed frequency for up to 12 weeks, usually weekly Establish and maintain appropriate boundaries Engaging with your matched carer, active listening and conversation, signposting/referring to appropriate support and services as identified. Engage in conversation, and where appropriate, encouraging your matched carers to attend social groups e.g. coffee mornings, one off-events, if they feel they would like to (supporting any goals they may have set) Inform the Carers Link Coordinator of any concerns about the carer Provide a summary of each contact with the carer to the Carers Link Coordinator Respecting the carer’s confidentiality (within the carers centre) even in difficult situations
Befriending, Buddying & Mentoring
Admin, Basic IT skills - internet & email, Managing People
Good communication skills A caring, sensitive manner and a non-judgemental approach, patience, tact and empathy Reliable and consistent Ability to understand and maintain professional boundaries Willingness and confidence to work without direct supervision Willingness to train
What can Greenwich Carers Centre offer you • Training opportunities to develop your skills and knowledge. • Flexible volunteering opportunities that fit around your caring commitments. • The opportunity to develop skills and share your experience. • A chance to make friends and have fun.
3-4 hours per week
SE7 7BD
Greenwich Carers Centre 76 Hornfair Road Charlton SE7 7BD
Direct bus stop 53, 54, 422 Nearby bus stop 486 Short walk from Charlton Railway Station
N/A
