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Role Detail

Library Volunteer

Citizens Advice Hammersmith and Fulham

Welcoming and supporting visitors to our local libraries

Detailed Description

Citizens Advice Hammersmith and Fulham delivers library services at Askew Road Library and Avonmore Library and Neighbourhood Centre. Library volunteers help us welcome visitors to the library and assist them in their use of the library including the self-service facilities and the public computers. You will help to create a welcoming, safe and well-organised environment. You may also have opportunities to organise and run community events in the library We need people with good customer service and communication skills, good attention to detail and the ability to follow instructions.

Activities you will be doing

Administration,Advice, Information & Support,Events & Stewarding

What skills are required for this role

Admin, Good IT Skills

Why these skills are required

Good customer service and communication skills Organised approach, with the ability to follow instructions Good attention to detail

What is in it for you

In terms of community, this offers the opportunity to support the local community and engage with members of the community face to face. The libraries provide an important service to diverse members of the community. In terms of skills and experience, you will be able to develop in customer service , communication, administration and team work. All our volunteers work in a supportive team and receive training which is a great preparation for this and other roles.

Time Commitment

N/A

N/A

Role available in 2 libraries run by Citizens Advice in Hammersmith and Fulham: Askew Road Library, 87-91 Askew Rd, London W12 9AN Avonmore Library and Neighbourhood Centre, 7 North End Crescent, London W14 8TG

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Application Process
Support you will receive
Role Type
Suitable For
18 and over
We Welcome
N/A
Location
N/A