Administrative Volunteer
Age UK Croydon
A great volunteering opportunity which allows those with good administrative skills to impact the lives of older people by supporting vital services!
Duties: • Providing admin support to Information and Advice Advisers • Completing forms with clients • Returning calls to clients • Following up on outcomes from benefit claims for clients by telephone • Sending out letters and information to clients • General office duties including photocopying and filing • Database inputting • Creating, sending, and recording client evaluation surveys or carrying out surveys over the phone • Maintaining professional boundaries • Practicing confidentiality and data protection at all times
Administration
Admin, IT Skills - Basic, Initiative/Self Motivation, Time Management, Verbal Communication, Teamwork
Skills Required: • Excellent communication and listening skills • Polite phone manner • Good organisational skills, commitment and reliability • Being an excellent team player • Able to work on your own and prioritise tasks • Good IT skills, including use of various Microsoft Office programs
Benefits: • Training will be provided • Meeting new people and being part of a vibrant volunteering team • Regular events and opportunities to meet other volunteers and staff when allowed • Gaining new skills • Travel and other approved expenses will be reimbursed
N/A
CR0 1PB
Age UK Croydon office: 2nd Floor, Central House, 46 George Street, Croydon
Opposite the George Street tram stop, central location with many bus routes passing nearby, nearest train station is East Croydon
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