Mulberry Centre Outreach Volunteer - Hounslow House or Feltham Community Centre
The Mulberry Centre
This role aims to support The Mulberry Centre by raising awareness of the Centre and its services by running an information desk at Hounslow House (Monday mornings) , or Feltham Community Centre (Tuesday afternoons) giving out leaflets and engaging with the public and keeping the stand looking attractive.
Our mission is to provide information and support for anyone affected by cancer, offering practical ways of enhancing physical, psychological, and emotional wellbeing. The Mulberry Centre is an award-winning charity which relies heavily on donations from individuals and organisations to support people through their cancer journey from diagnosis, through treatment and then post-discharge. We help them to start rebuilding their lives and promote self-management. We also support carers and family members to deal with these changes and bereaved relatives. We do this by providing counselling, complementary therapies, wellbeing classes, and supporting information, tailored to the needs of our users at, and around, our purpose-built centre in Isleworth. Our services are free of charge, but donations are always welcome. This role aims to support The Mulberry Centre by raising awareness of the Centre and its services by running an information desk at Hounslow House on Monday mornings or Feltham Community Centre on Tuesday afternoons. Time Commitment – A minimum of half a day per week. There is the potential to help out with community engagement events in other locations. Main Duties • Representing The Mulberry Centre at the assigned information table promoting The Mulberry Centre. • Engaging with the public and handing out our information leaflets to raise awareness of our services. • Recording the times which you attend and the number of members of the public engaged with. • Responding to questions and passing any unanswered queries back to The Mulberry Centre together with contact details. • Recording details and feedback on any organisations engaged with which may value presentations and workshops. • Requesting/collecting replacement literature where needed. • Any other suitable related tasks and duties that maybe set by the Community Engagement Lead.
Administration,Advice, Information & Support,Marketing, PR & Media,General & Helping
Admin, People Skills
Volunteer Specification • Ability to acquire knowledge of what The Mulberry Centre offers to people affected by cancer. • Confident engaging with the public. • Good communication skills. • Ability to work unsupervised and refer enquiries/questions back to The Mulberry Centre as necessary. • The ability to travel to Hounslow House or Feltham Community Centre. • The ability to record your activity and provide written evidence of what you have done.
You will be volunteering for an award winning charity and ensuring more members of the public become aware of our wonderful Centre and services. You will gain experience in speaking to the public and promoting a worth while organisation. Support and Training • You will be provided with an induction covering the objective of the role, the work of The Mulberry Centre, and its procedures and policies relevant for your volunteering role. • We will do our best to assist your volunteering role with us. This will include evaluation sessions and keeping you updated with all the relevant information on what support The Mulberry Centre offers. • This role also provides the opportunity to continue in a similar Community Engagement Volunteer role. • Expenses are reimbursed for travel incurred to carry out your volunteering duties. The reimbursement of any other ‘out of pocket’ expenses is subject to prior approval by your Lead.
A minimum of half a day per week, Monday mornings and/or Tuesday afternoons
N/A
Hounslow House and/or Feltham Community Centre
Buses to Hounslow House or Feltham
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