Money & Benefits Quality Monitoring Volunteer
Age UK Richmond
Our busy Information and Advice service is looking for a friendly volunteer to call our clients and request feedback about the service they have received.
Our Money & Benefits Service make dozens of calls every week. It is vital that we maintain high standards, and one way to ensure this is to make quality monitoring phone calls to clients to gain feedback about the visit they have received. You will be part of a very popular service which make a major contribution to the quality of life of older people.
Administration
Admin, People Skills
Person Specification • A warm telephone manner and a liking for engaging in conversation with older people • Computer literate • Strong organisational skills and a methodical manner • The ability to work on your own and as part of a team • A liking for and empathy with older people • An understanding of the issues of isolation and older people • Reliability and trustworthiness
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TW12 3RN
Age UK Richmond The White House Community Centre 45 The Avenue Hampton TW12 3RN
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