Carers in Mind – Events, Comms and Data Volunteers
Richmond Borough Mind
The volunteer will assist the team in preparing and delivering a lively schedule of regular and ad hoc events (online and in person) for unpaid carers, assist with producing our regular e-newsletters and play a key role in maintaining accurate and effective records on our database
The Carers in Mind project works with families and friends supporting someone experiencing a mental health issue. The project delivers a variety of services including one-to-one advice and guidance, peer-led support groups, educational workshops and social activities. The scope of the Events, Comms and Data Volunteer role is broad and you may prefer to focus on one or two of these areas rather than all of them which can be discussed. Key Responsibilities: -Assist with planning, organising, promoting, delivering and recording a regular programme of events -Maintain accurate records on our database and spreadsheet of attendance at activities delivered -Assist with producing regular and ad hoc emails designed on MailChimp -Check in with dormant service users by phone and email to update their records -Write/type notes of key points from talks/meetings to be shared with all our service users
Administration,Support Work
Admin, Good IT Skills, Organising & Planning, People Skills
• Good communication and IT skills, including digital technology (Zoom, MS Office inc MS Teams) • Experience with or willingness to learn to use Mailchimp • Awareness of mental health issues and the impact it has on family and friends • Non-judgmental attitude towards people affected by mental health issues • Ability and willingness to perform tasks independently and ask for help when required • Awareness of and willingness to comply with confidentiality and data protection policy • Ability to work well in a team and independently • Friendly, empathetic and enthusiastic • Reliable • Ability and willingness to travel around the Borough of Richmond upon Thames as required.
• Access to mandatory training (as well as opportunities for ongoing developmental training) and volunteer activities • Support from staff via one to one meetings and group meetings with other volunteers • Travel and refreshment expenses (as per policy) • References (after completion of 3 months volunteering with us).
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